Demo requests and applications
The current public launch accepts free Carbon demo requests and Carbon Pro applications. The team reviews each request and follows up before sending an explicit invitation when access is approved. Submitting a request does not create an account, verify a business, start a paid plan or enroll you in a text message program.
Contact permission
Before you submit, the native journey shows the contact permission for that request, including who may contact you and why. Read the wording on the journey and choose whether to agree. Consent is not preselected. Carbon uses the contact details and answers you provide to review and respond to that request.
These intake requests are for Carbon’s team. They are not lead purchases or permission to sell your request to contractors. No phone confirmation code is required for the current intake flows. A phone code does not grant account access or verify a business.
Consent records
Native intake records the wording agreed to, the submission timestamp and the published journey version with the request. Authorized team members can review those details in the lead record. Retention follows the responsible organization’s configured policy; there is no blanket five-year retention promise. For access or deletion requests, see our Privacy policy.
Optional texting
The demo and application launch does not send automated text messages. When a Carbon messaging feature is separately available, joining its applicable program requires a separate opt-in. An application or invitation alone is not that opt-in.
For an opted-in Carbon program, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. Text-messaging opt-in information is not shared with third parties for their own marketing. See the Carbon SMS Terms and Conditions for program terms.
Contact
Questions about your request or an optional text program: support@carbonleadplatform.com. Privacy requests: privacy@carbonform.io.