The current demo request and Carbon Pro application launch does not enroll applicants in this program or send automated texts. These terms apply only after a separate opt-in to an available Carbon messaging program.
Effective date: September 26, 2026.
1. Messages we send
When you opt in to the applicable Carbon text message program, we may send:
- Project inquiries: phone confirmation codes, confirmation that we received your request, links to an estimate or report, and updates, scheduling or follow-up related to that request.
- Workspace alerts: notifications to opted-in Carbon workspace users when a qualifying inquiry is captured, and related account updates.
- Carbon Pro: notifications to opted-in network members about matching lead opportunities, offers, credit balance and related account activity.
Messages may include branded Carbon short links. The messages you receive depend on the program you joined and your activity in Carbon.
2. Cancel or rejoin
You can cancel Carbon text messages at any time by replying STOP to the number that sent them. Your number will be unsubscribed, and you may receive one final text confirming the opt-out. We will not send further messages from that number unless you opt in again. To rejoin, reply START and complete the applicable Carbon opt-in process again.
3. Get help
If you have an issue with the messaging program, reply HELP or contact us directly at support@carbonleadplatform.com.
4. Delivery
Carriers are not liable for delayed or undelivered messages.
5. Rates and frequency
Message and data rates may apply to messages sent to you from us and to us from you. Message frequency varies based on your requests, lead activity and account settings. Contact your wireless provider with questions about your text or data plan.
6. Privacy
For information about how we handle personal information, read our Privacy policy.